Help Center
We're here to help! Browse our FAQs below or contact our support team directly.
Contact Support
WhatsApp Support – Chat with us on WhatsApp (+60123456789)
WhatsApp (Alternative) – Alternative support line (+60198765432)
Email Support – Send us an email (solssystems@sols247.org)
Frequently Asked Questions
How do I reset my password?
You can reset your password by going to the login screen and tapping "Forgot Password". Enter your email address, and we will send you a password reset link.
How do I track my learning progress?
Your learning progress is automatically tracked as you complete lessons and quizzes. You can view your progress on the home screen and in your profile section.
Can I use the app offline?
Some features require an internet connection, but you can download lessons for offline use. Your progress will sync when you reconnect to the internet.
How do I change my profile information?
Go to Settings > Profile to update your personal information, including your name, email, and other details.
What should I do if the app crashes?
Try closing and reopening the app. If the problem persists, ensure you have the latest version installed. You can also contact our support team for assistance.
Support Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM (MYT)
- Saturday: 9:00 AM - 1:00 PM (MYT)
- Sunday & Public Holidays: Closed